FAQ

Frequently Asked Questions
Orders
How do I track my order?

Use our Track Order page with your order number.
Can I cancel or edit my order?

Contact us within 24 hours after purchase. Orders cannot be changed once shipped.
I didn’t receive my package.

Check tracking first. If marked delivered, check with local post office then email us.
Shipping
How fast is shipping?

Processing: 2‑5 business days. International delivery: 7‑15 business days.
Do you ship globally?

Yes, shipping cost is calculated at checkout. Buyer is responsible for customs duties.
Returns & Sizing
Return policy

30‑day returns for unused, tagged items. Sale items are final sale.
How to pick size?

Refer to product description on each item page.

Payment
What payments are accepted?

Credit card, PayPal and checkout‑available methods.
Paid but no order email?

Check spam folder, contact us if missing.